2017: Our New Year of Training Upgrades
The cat’s out of the bag: the new headquarters building and training facility we debuted in 2016 has all been leading up to our next ambitious phase: we’re calling it our “New Year of Training.”
We’ve always prided ourselves on our staffing—the art of selecting the best people and coordinating them into the best team for a job is so important to our operations, it’s one of the first skills we train new in-office employees on, no matter what their position.
We’ve always used a “3 Point, 5 Star” rating system in our database of far-flung workers for jobs nationwide, so that we always have a clear idea of each team member’s strengths, weaknesses, and working styles. This way, we can be sure every job is staffed with a balanced, efficient team.
In 2017, we’re going even bigger with this idea: in addition to the “3 Point, 5 Star” system criteria, we’re adding a “Sky Certified Installer” credential for every employee and worker who completes our new, intensive training facility program, soon to be our preferred qualification.
Why is that? The new training program we’ve developed is as comprehensive as we could imagine. Our onsite training facility provides a mock-retail environment with everything a Sky Retail worker is likely to encounter on the job. We’ll have hands-on training with all most commonly used machinery, all of the tools we prefer and use in the field, and even client-donated fixtures, signage, and decor elements for practice installing and uninstalling. Workers will train in groups to encourage cross-training and teamwork, because we want our workers to have a comfortable general knowledge of all aspects of the job, even the specialists.
We’ll start with our local employees already at headquarters at the start of 2017, and spend the rest of the year flying in others in small groups until every worker in our database is a “Sky Certified Installer.” The training facility will continue to be used for new recruits and continuing education after our first big push is complete.
We’re looking at one of our most exciting years yet, and we’re proud of all the hard work we’ve put in to get us this far.
Happy New Year to you and yours from all of us at Sky Retail Services. May we all learn and grow in the year to come!